1. Who we are
Shanghai Dongransheng Technology Co.,Ltd. (“Dongransheng”, “we”, “us”, or “our”) supplies industrial metals and related processing services to customers around the world. For information collected through this website, we are responsible for deciding how and why that information is used.
Our business contact is Cici, Sales Manager. You can reach us at info@tisco-ssplate.com or by WhatsApp/phone at +86-18168930997.
2. Information we collect
Information you provide
- Contact details such as your name, company email, phone number, or WhatsApp number.
- Inquiry information such as material family, grade, product form, dimensions, quantity, standards, destination, and project notes.
- Messages and files you send by email, WhatsApp, our inquiry form, or another communication channel.
Information collected when you use the website
- Basic server and security logs, which may include IP address, browser or device type, requested page, date and time, and error information.
- Your cookie consent preferences, stored in your browser so that we can remember your choice.
- Analytics or advertising data only when the relevant technology has been configured and you have granted the corresponding optional consent.
3. How and why we use information
We use information only for legitimate business and legal purposes, including to:
- respond to your inquiry, prepare a quotation, confirm specifications, and take steps requested before entering into a supply agreement;
- communicate about orders, inspections, documentation, processing, shipping, and after-sales support;
- operate, maintain, troubleshoot, and secure the website and inquiry service;
- keep appropriate commercial, tax, compliance, and transaction records;
- understand and improve website performance when you consent to analytics; and
- measure advertising campaigns when you consent to advertising technologies.
Depending on the context and applicable law, our legal basis may be your consent, steps taken at your request before a contract, performance of a contract, compliance with legal obligations, or our legitimate interests in operating and protecting our business and serving customers.
4. Cookies and similar technologies
Our website separates technologies into three categories:
- Necessary: used to remember privacy choices and support security, navigation, and inquiry-form operation. These cannot be switched off through our consent panel.
- Analytics: optional technologies that help us understand how visitors use the website and improve its content.
- Advertising: optional technologies used to measure campaigns or support advertising features.
Analytics and advertising are set to denied by default. They are enabled only after you select “Accept All” or save preferences that allow the relevant category. You can withdraw or change your choice at any time by selecting in the footer or on this page.
Blocking or clearing browser storage may cause the consent panel to appear again.
5. When information may be shared
We do not sell your personal information. We may share it only where reasonably necessary with:
- Alibaba Cloud services used for website hosting, content delivery, security, and enterprise email;
- service providers supporting IT, website operation, communications, analytics, advertising, logistics, inspection, or transaction administration;
- WhatsApp/Meta or your chosen email provider when you decide to contact us through those services;
- mills, processors, inspection agencies, freight partners, or other project suppliers when needed to prepare or perform your order; and
- courts, regulators, law enforcement, or professional advisers where required by law or necessary to protect legal rights.
Providers are expected to handle information for the agreed purpose and under appropriate confidentiality and security obligations.
6. International data transfers
We are based in China and serve customers internationally. Information may therefore be processed in China or in other countries where our technical and commercial providers operate. Privacy laws in those countries may differ from those in your location. Where applicable, we use reasonable contractual, organizational, or other safeguards for international transfers.
7. How long we keep information
We keep personal information only for as long as reasonably necessary for the purposes described in this policy, including responding to inquiries, maintaining customer and transaction records, resolving disputes, enforcing agreements, protecting the website, and meeting legal, accounting, or compliance obligations. Retention periods vary according to the nature of the information and the applicable requirements.
8. Security
We use reasonable administrative and technical measures designed to protect information, including HTTPS encryption, access controls, security monitoring, server backups, and limited access to inquiry records. No internet transmission or storage system can be guaranteed to be completely secure.
9. Your privacy rights
Depending on your location and applicable law, you may have rights to request access, correction, deletion, restriction, portability, or a copy of your personal information; to object to certain processing; and to withdraw consent. Withdrawing consent does not affect processing that was lawful before withdrawal.
To make a request, email info@tisco-ssplate.com. We may need to verify your identity before completing a request. You may also have the right to complain to the data protection authority in your country or region.
10. Children
This website is intended for business and industrial purchasing audiences and is not directed to children. We do not knowingly collect personal information from children through this website.
11. Changes to this policy
We may update this policy as our website, services, providers, or legal obligations change. The latest version will be published on this page with an updated date. Material changes may also be highlighted on the website where appropriate.
12. Contact us
Shanghai Dongransheng Technology Co.,Ltd.
Sales Manager: Cici
Email: info@tisco-ssplate.com
WhatsApp / Phone: +86-18168930997
Location: Xishan District, Wuxi, Jiangsu, China